Privacy Policy

Effective Date: 1 June 2026

1. Who We Are

Solaris Marine LTD, registered in England & Wales (Company No. 15837600), with registered office at 5 Berrymoor Court, Northumberland Business Park, Cramlington, Newcastle upon Tyne, NE23 7RZ, United Kingdom.

2. Information We Collect

Chat Widget: When you use the AI chat assistant on our website, your messages are transmitted to a third-party AI provider (DeepSeek) for processing. We do not store chat messages on our servers. Messages are processed in transit only.

Contact: If you email or call us, we collect the personal data you provide (name, email, phone) solely to respond to your inquiry.

3. How We Use Your Data

We use your data only to respond to inquiries, provide product information, and fulfil any contract we enter into with you. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Lawful Basis

We process personal data under the lawful basis of legitimate interest (responding to business inquiries) and, where applicable, contractual necessity.

5. Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, contact us at dale.barry@solarismarine.co.uk.

6. Cookies

This website does not use tracking cookies. We use no analytics, no advertising, and no third-party trackers.

7. Contact

For privacy-related inquiries: Dale Barry, Commercial Director, dale.barry@solarismarine.co.uk, +44 (0) 191 250 2038.

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